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LG solar batteries recalled over fire risk as ACCC to contact customers

A series of batteries included in solar power systems in thousands of Australian households has been recalled. The recall of the product by electronics company LG prompted plans for the consumer watchdog to contact customers amid fears they could catch fire. One person has been injured as a result of the faulty batteries , and there have been nine examples of the batteries causing property damage. For more Recalls related news and videos check out Recalls >> The batteries were initially recalled in February 2021, but more models were added to the recall in May this year. So far, some 2900 batteries have been removed from homes. However the Australian Competition and Consumer Commission believes about 5000 of the potentially deadly batteries could remain in homes. Batteries in household solar power systems in Australia have been recalled. Credit: AAP Those customers will be contacted in coming weeks, the authority says. The batteries are branded LG, SolaX, Opal, Redback, Red E...
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Telstra ‘outage’ prevents prepaid mobile users recharging, customers urged to ‘try again later’

Telstra has acknowledged an “outage” preventing customers putting funds onto their prepaid mobile phone accounts. “We’ve recently been made aware of an outage in the system where prepaid recharges are failing,” the telco tweeted on Thursday morning. “We’re hoping to have this rectified soon so please try again later in the morning as it should be rectified by later today.” Watch the latest News on Channel 7 or stream for free on 7plus >> A user posted a screenshot of Telstra’s error message when he tried to recharge, which encouraged him to try again “in a few hours”. “We’re temporarily unable to recharge your Pre-Paid service due to planned maintenance,” the message read. “We’re sorry for the inconvenience. Please try recharging in a few hours.” Telstra has encouraged customer s unable to recharge their prepaid services to try again in a few hours. Credit: AAP Loading Tweet The company responded to the tweet by the user, saying, “We’re sorry for the inconvenience with this. O...
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ACCC warns millions of Telstra customers about letter scam

Millions of Telstra customers are being warned to stay on the lookout for letters sent by scammers aimed at convincing people to hand over money. Scamwatch, run by the Australian Competition and Consumer Commission (ACCC), shared the warning alongside a photo of the type of letter currently being used by fraudsters. “Beware, scammers are using letter s like this to convince people to withdraw money and hand it over in person to someone that will collect it from their home,” Scamwatch wrote. Watch the latest News on Channel 7 or stream for free on 7plus >> “This is a scam. Warn your friends, family, and neighbours.” The letter features Telstra’s logo and claims to be from the Telstra Technical Department in Melbourne. Scamwatch has warned Australians to stay on the lookout for letters pretending to be from reputable companies asking for money. Credit: Scamwatch It then states the recipient’s network has been hacked, and that Telstra will run an operation to get rid of any probl...
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